At Thesis Outlet, we are committed to providing top-quality academic writing services and ensuring customer satisfaction. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand the terms and conditions governing refund requests:

1. Eligibility for Refund:

   - Refunds are applicable only for services that have not been delivered or completed.

   - If a client wishes to cancel an order before work has commenced, a full refund will be issued.

   - Once work has begun, partial refunds may be considered based on the stage of completion and the complexity of the project, in case of full payment settlement at the beginning of the process.

2. Refund Process:

   - To request a refund, clients must submit a formal refund request through our customer support team via email.

   - The refund request should include the order number, reasons for the request, and any supporting evidence if applicable.

3. Refund Assessment:

   - Our quality assurance team will review the refund request and assess the validity of the claim.

   - If the claim is deemed eligible for a refund, the client will be notified, and the refund process will be initiated.

4. Partial Refunds:

   - For services that have been partially delivered, a partial refund may be considered based on the completed portion of the work.

5. Non-Refundable Situations:

   - Refunds will not be granted for completed services that have been delivered to the client.

   - Refunds will not be issued for instances where the client provides inaccurate or insufficient information, leading to delays or unsatisfactory results.

6. Processing Time:

   - The processing time for refunds may vary depending on the payment method and financial institution involved.

   - Generally, refunds will be processed within 7-14 business days after approval.

7. Dispute Resolution:

   - In the event of any dispute or disagreement regarding a refund, our customer support team will work diligently to find a fair and amicable resolution.

8. Amendments to the Policy:

   - We reserve the right to make changes or updates to our refund policy without prior notice. Any modifications will be posted on our website.

By availing our services, clients agree to abide by this refund policy. We encourage clients to carefully review their requirements and communicate effectively with our team to minimize the need for refund requests. Our commitment to customer satisfaction remains a top priority, and we are always available to address any concerns and queries promptly.

For refund requests or further assistance, please contact our customer support team via email at [email protected] or phone at +96170867666.